NCR Aloha Takeout

 

 

NCR Aloha Takeout Overview

 

 

Competitive Advantage Goes Curbside with New POS Capabilities

 

Drive sales and staff efficiency with NCR Aloha Takeout. This application has what it takes to help you improve your speed-of-service, manage future sales, and optimize delivery. NCR Aloha Takeout tightly synchronizes fast-paced restaurant takeout and delivery operations from order entry to driver route planning, making the most of every minute. Benefits include:

 

  • Create New Sources of Revenue

Customers expect flexible dining options- with NCR Aloha Takeout, you can give it to them. Extend the walls of your business with fast, profitable takeout and delivery operations.

 

  • Get Closer to Your Customers with Look-Up Tools

Recognize your customers when they call with an integrated caller ID, fast look-up capabilities, and access to previous order data. NCR Aloha Takeout provides automatic searching against six fields, increasing the likelihood staff can locate the right customer on their first attempt.

 

  • Enhance Customer Satisfaction with Faster Phone Service

NCR Aloha Takeout is engineered for speed, with tools to identify customers, access securely stored payment information, and repeat previous orders quickly and accurately. With shorter hold times, the staff can serve more customers, generating higher sales and improving customer satisfaction.

 

  • Improve Production of Future Orders

Replace manual processes with automated scheduling, tracking, and production of future orders. NCR Aloha Takeout makes it easy to manage future orders and ensure deposit accountability, increasing customer trust and driving repeat business.

 

  • Optimize Route Planning

Help drivers quickly get to their destinations with integrated mapping tools that generate accurate, multi-stop routes in less than a second. In addition, NCR Aloha Takeout can provide turn-by-turn printed directions and grocery items for each run, removing the guesswork from route planning.

 

  • Enhance Driver Performance

Assign orders to drivers with just one touch on the application’s graphic user interface. Use driver data to identify opportunities to improve the efficiency of delivery operations and boost capacity.

 

Key Features

 

  • Recognition capabilities include caller ID look-up and association of multiple phone numbers and addresses with each customer
  • Driver performance tools include order assignment and adjustment, maps, direction support, and itineraries with grocery items
  • Estimates delivery time-frames and driver returns to improve customer and operational visibility
  • Associates NCR Aloha Loyalty and payment data with guest records to streamline order-taking and assign loyalty points accordingly
  • Future order entry provides scheduling, preparation needs, and deposit management
  • Provides real-time operations and driver performance metrics